FAQ
Please go on to the SHOP button, select your product and fill out your details in the form.
We only charge PKR 200-250 for shipping. No other hidden charges
Yes. If you apply the cream at least once a day (preferably twice a day) on a clean face then we can safely say that it will make a significant difference. Skin renews itself every 28 days…. And this product has no bleaching ingredients in it and therefore, depending on your skin and sun exposure, you may need to wait a few days for it to start working.
Yes. All TrulyKomal products are 100% safe to use. We Strongly advise against using it on children below 16 years of age simply because youthful skin shouldn’t need any whitening products.
We ship Pan Pakistan
Not yet.
COD. Cash on Delivery
2-3 working days. This depends on your location
You can call on our helpline number 0310-2317897
Note: Our Customer Care response timings are 11 AM – 6 PM From Monday to Saturday.
You can call on our helpline number 0310-2317897
Note: Our Customer Care response timings are 11 AM – 6 PM From Monday to Saturday.
You can return the product from your door step. We do not have exchange policy
You can call on our helpline number 0310-2317897
Note: Our Customer Care response timings are 11 AM – 6 PM From Monday to Saturday.
You can call on our helpline number 0310-2317897 and cancel the order within 24 hours of order placement
Note: Our Customer Care response timings are 11 AM – 6 PM From Monday to Saturday.
You can call our help line or drop us a message on social media to track your order
Note: Our Customer Care response timings are 11 AM – 6 PM From Monday to Saturday.
You can call on our helpline number 0310-2317897 and speak to our customer service personnel
Note: Our Customer Care response timings are 11 AM – 6 PM From Monday to Saturday.
Yes.
This product is for use on facial skin only. If it goes into your eyes please wash your face with face wash.
Yes you can.
We do not recommend using the Nourishing and Whitening Cream if u have overly sensitive skin or acne-prone skin. If you still would like to try it… do a patch test on your left or right jawline and wait 24 hours to see if anything negative happens.
All skin types.
All skin types, though we recommend that if you have oily or acne prone skin, do not moisturize too much (or at all) before sunblock.
You can become a member by filling out your details in the online form.
You can call on our helpline number 0310-2317897
In such a case you need to return the product to the representative who has bought it to your doorstep. Once the order has been received then we will not entertain any returns for a broken product